A month ago, I submitted an application for a entry level position through PoliceApp. After I did, I received an email inviting me to take a written test. In the email, it clearly stated that they wanted us to be seated by 8:45am and the doors would be closing at 9:00am. They would not be letting anyone in after 9:00am.(I attached a picture of the message segment if you would like to see the exact wording).
I arrived at 8:47 but was told I was late and would not be allowed into the testing area. Around 10 other people showed up a bit later but before 9 as well. After I tried to reason with the officer at the door and show him that the email said doors close at 9, he apologized and said this is what the lieutenant ordered and that was that. We were all turned away.
I know on PoliceApp they say no refunds, but I did pay 100$ for this opportunity and I feel like I was not even given a chance. I also send an email to the Lieutenant asking about the situation, but I have received no response yet. If I was able to take the test and rejected, I would not even be wondering about this.
I was curious what you guys think? Do you think I can get a refund? Would I be able to dispute this with my credit card company? Do things like this usually happen? I am relatively new to this so any advice from anyone would be appreciated. Thanks for taking the time to read! Happy Holidays
P.S. I do realize I should have been there even earlier, and have learned this for the future!